Please note that there may be certain orders that we are unable to accept and must cancel. We accept credit card/debit card or PayPal payments only. Dhouseofhair reserves the right, at sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order.

Dhouseofhair is not responsible for late deliveries for special occasions, such as birthdays, or other events. We encourage customers to place their order in advance to ensure there is enough time to receive their item.

All orders reported as "delivered" by shipping companies are considered delivered. Dhouseofhair cannot be made liable of non-delivery in this case.